Privacy Policy
Last updated: May 2026
Welcome to Pawda Baby. Your privacy is important to us. This Privacy Policy explains how Pawda Baby collects, uses, stores and protects your personal information when you visit or make a purchase from our website.
1. Who We Are
Pawda Baby is an Australian online boutique specialising in handmade mulberry silk baby bedding and nursery accessories.
If you have any questions about this Privacy Policy or your personal information, please contact:
Pawda Baby
Email: info@pawdababy.com
Website: www.pawdababy.com.au
2. What Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through third-party providers)
- Order history
Website & Device Information
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on our website
- Referral websites
Marketing Information
If you subscribe to our newsletter or marketing emails, we may collect:
- Your email address
- Shopping preferences
- Engagement with our emails and promotions
3. How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide customer support
- Communicate with you about your purchase
- Improve our website and products
- Send marketing emails (only if you opt in)
- Detect fraud and protect website security
- Comply with legal obligations
4. Payments
Payments made on our website are processed securely through trusted third-party payment providers such as:
- Shopify Payments
- PayPal
- Afterpay
- Stripe
- Apple Pay
- Google Pay
Pawda Baby does not store your full credit card details.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your cart contents
- Save your preferences
- Analyse website traffic
- Deliver personalised advertising
You can disable cookies through your browser settings at any time.
6. Email Marketing
If you subscribe to our mailing list, we may send you:
- Product updates
- Promotions and discounts
- Nursery inspiration
- New product launches
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
7. Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
- Payment processors
- Shipping providers
- Website hosting services
- Email marketing platforms
- Analytics providers
We do not sell your personal information.
8. International Visitors
If you visit our website from outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate.
9. Data Security
We take reasonable precautions to protect your personal information.
Our website uses:
- SSL encryption
- Secure payment gateways
- Restricted access to personal data
However, no method of online transmission is completely secure.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw marketing consent
- Lodge a privacy complaint
To request access or changes to your information, please contact us at info@pawdababy.com
11. Third-Party Links
Our website may contain links to third-party websites such as Instagram, Facebook, Pinterest or Etsy.
We are not responsible for the privacy practices of external websites.
12. Children’s Privacy
Our website is intended for adults purchasing baby and nursery products. We do not knowingly collect personal information from children.
13. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations.
The latest version will always be posted on this page.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Pawda Baby